Users and IT administrators are encountering significant issues following Microsoft’s recent security update KB5058379, which was released on May 13, 2025. This update, intended to address critical vulnerabilities, is unexpectedly causing a variety of problems, particularly with BitLocker recovery prompts and system boot failures.
This Patch Tuesday update, which includes essential security patches, is causing a considerable number of Windows 10 devices to unexpectedly enter recovery mode after installation.
Reports from several tech sources, including Windows Latest, highlight that affected systems are being locked with a message asking users to “Enter the recovery key to get going again (Keyboard layout: US).” In certain instances, users are also facing Blue Screen of Death (BSOD) errors before the BitLocker recovery key prompt even appears.
Typically, BitLocker recovery prompts are triggered by changes to hardware or BIOS settings, making this behavior highly unusual and problematic for users.
This issue is particularly concerning because KB5058379 contains vital security updates that address numerous high-risk vulnerabilities, including seven zero-day exploits.
“We’ve had a few laptops displaying intermittent issues after this update – some are asking for BitLocker keys to boot, while others won’t start at all,” shared a system administrator on Reddit.
Affected Devices
The issue appears to be most prominent on:
- Windows 10 versions 22H2 and 21H2, including LTSC and Enterprise editions.
- Devices from Dell, HP, and Lenovo.
- Corporate configurations managed through SCCM or WSUS.
Reports suggest that around 2-5% of workplace systems are affected, with one administrator noting that 15 out of 600 devices (about 2.5%) in their organization were impacted.
While numerous users have raised the issue, Microsoft has yet to officially acknowledge it in the KB5058379 documentation. However, customer service representatives have confirmed the issue, with one user being informed that it’s a known problem tied to the May security update.
Resolving the Issue
A workaround has emerged that seems to alleviate the problem in most cases. Here’s what IT professionals and advanced users are recommending:
- Restart the system and enter BIOS/UEFI (using F2, F10, F12, or Esc during boot, depending on the device).
- Navigate to the Security settings or Advanced CPU Settings.
- Disable “Intel TXT” (or “Trusted Execution” or “OS Kernel DMA Support”).
- Keep “VT for Direct I/O” (VT-d) enabled.
- Save the settings and exit BIOS.
After making these adjustments, the system should complete the update installation without triggering BitLocker recovery prompts or encountering BSOD errors.
With Windows 10’s support set to end on October 14, 2025, this update could mark one of the final critical patches for the operating system. Microsoft is urging users to upgrade to Windows 11, though many businesses and individuals continue to rely on Windows 10 for daily use.
